Only if your definition of "right" includes assault, uttering death threats, and general abuse.
Virtually my entire career to date (nearly a quarter-century) has been in retail of one form or another. Not every job held the promise/threat of interaction with customers--working in a McDonald's kitchen is one *beep*ing thing after another, but those *beeps* generally represent machines demanding attention, not customers hurling profanity at you. (When you're on what McD's calls "lot and lobby", however, you can expect all manner of ill manner...)
7-Eleven is an altogether different story. There, depending on the time of day, abusive customers can actually be the norm, and "nice" customers very rare. But most of the nastiness stems from alcohol and testosterone mixing together and curdling. For my purposes here, that doesn't count: the maliciousness isn't intentional. It's simply university students--the leaders of tomorrow--being assho…
Virtually my entire career to date (nearly a quarter-century) has been in retail of one form or another. Not every job held the promise/threat of interaction with customers--working in a McDonald's kitchen is one *beep*ing thing after another, but those *beeps* generally represent machines demanding attention, not customers hurling profanity at you. (When you're on what McD's calls "lot and lobby", however, you can expect all manner of ill manner...)
7-Eleven is an altogether different story. There, depending on the time of day, abusive customers can actually be the norm, and "nice" customers very rare. But most of the nastiness stems from alcohol and testosterone mixing together and curdling. For my purposes here, that doesn't count: the maliciousness isn't intentional. It's simply university students--the leaders of tomorrow--being assho…