Wednesday, March 05, 2008

I Wanna Retire

Every so often, circumstances at work drive me to drink. This would be one of those weeks.

The ad this week is one of those infamous "dollar days" jobbies that strike fear into the hearts of grocery store workers everywhere. Although this particular flyer threw a couple of new wrinkles at me. More like crevasses, actually.

Okay, let's start with the NESTLE REAL DAIRY FRENCH VANILLA or SMARTIES ICE CREAM, 450 ml for $1.

A couple of weeks ago, when I found out we were running this item, I reacted with exasperation. You're kidding, right? See, the last time we had this stuff on sale (same price, roughly the same time of year, and--well, okay, only the French Vanilla), I went through one of the biggest runarounds of my career. My head office wanted to send me nine skids--which would have filled my walk-in freezer to capacity. I kvetched and moaned and we settled on seven...1920 units to a skid...13440 units. I was told I'd run out. I felt otherwise. Especially after I saw the product for the first time as seven skids landed in my freezer.
450 millilitres is not a lot of ice cream. It's smaller than a Haagen-Dazs tub.
Well, this flopped like nothing before or since. I watched countless people approach my huge display of ice cream, pick up a tub, note its almost total lack of weight, and put it back. I'm not paying a buck for a spoonful of ice cream!
We sold 1843 units, less than one of those pallets...for the week. I was stuck with the rest of it, despite repeated--like, every day--calls for somebody to relieve me of this white elephant taking up my freezer space. Six weeks later, I still had two full pallets left, which were FINALLY moved to stores in Toronto.
Three years later, and here it is again. Well, at least this time they've got Smarties ice cream too...I bet I'll sell twice as much of that. But still, I ain't takin' the four skids they want to send me. I took 3920 units, fully expecting to be left with a skid at the end of the ad.

Gone Saturday, two days into the ad. All of it. Sold.
Now I ask you, how the hell was I supposed to predict this? And will I have time to explain to every second customer that we sold more than twice as much in two days as we had in a full week last time it was on sale? Would anyone believe me when I tried?

I managed to get another shipment delivered yesterday. Hopefully it lasts the rest of the week.

AUNT JEMIMA WAFFLES, $1. This is another item we don't normally carry, although it's in the flyer every other month like clockwork, always at $1. I had to book this product six weeks ago...and I furthermore had to take the whole week's worth of sales on one delivery. Can't say I was overly impressed with this.
Especially when that amount, which had always lasted me the week, was sold out Sunday, with no more available anywhere. Gee, it almost seems like I'm deliberately trying to piss people off, eh?

But those two things pale in comparison to the fiasco that is 1L MILK for $1.

It seems like I just wrote about this when we had 2L cartons on sale for $1.88 all of a month ago. Well, this presents all the same challenges, multiplied beyond belief because this time, chocolate milk is included.

Ever heard a war cry? Ever wondered what the warrior would say if he had to put it into words? I know. He'd say this: CHOCOLATE MILK IS ON SALE!

Literally thousands of people who have not the slightest interest in chocolate milk at regular price will bathe in the stuff when it's on sale. Nobody buys one or two cartons: the minimum seems to be four, and many people buy to get twelve, sixteen or even more.
My cooler is meant to hold nine pallets. I somehow--I'm still not sure how--managed to cram sixteen in there last Thursday, and still ran out of chocolate milk sometime Saturday. Short of getting twice-a-day deliveries (for which we're charged a great deal of money), I'm not sure what else I could have done.
I worked Saturday, the busiest day we've seen since Easter 2006. I was off Sunday and damned glad to be. Except Sunday night, I couldn't sleep. At all.

There's no milk in the store!
Sure there is, you ordered lots. Remember how much was still there when you left yesterday?
Yeah, I do. And it's all gone now. You're going to walk in there tomorrow morning and there won't be a drop of milk in the whole effing store.
Okay, Ken, I lectured myself, this problem--if it is a problem--is going to be there (or not) tomorrow morning whether you sleep or not, and you'll face it a whole lot better if you sleep.
Sure, my mind agreed. I'll go to sleep. Just so you know, though, there's no milk there right now. I'm sure of it. The boss is on holidays this week, his flight to Vegas leaves sometime tomorrow, but you can bet the house he'll pop in first thing to fire your ass.

Shambling in like something out of Shaun of the Dead Monday morning, I put off actually touring my dairy department for twenty minutes. That's how scared I was. When I finally went down there, I found the following:

--yes, I was out of chocolate--but I was out of chocolate before I left Saturday;
--the homo was a titch light (hard to guess how many people will switch milk preferences just because the whole milk represents a better deal)
--the 2% and 1%, which were what I was really afraid of, were perfect
--I actually had too much skim milk.


All in all, not bad. Now if only my cooler were three times the size.

God, I'll be glad when this week's over. Except next week's ad is almost as hot. Here we go again.

1 comment:

Thomas said...

Goddamn, this grocery store cooler shit's interesting to me, Ken! The politics, the intrigue. Please do similar posts in the near future if the mood strikes. :)