Wednesday, November 16, 2016

Communicate, Communicate, Communicate

It boggles my mind how often I hear things like

"I think she thinks that ______"

or

"I'm not sure if he ________"

I invariably reply, have you asked? And usually I get a look that suggests "asking" is the last thing anyone sane would want to do. Sometimes, to be fair, I hear "yes, I asked, and she said thus-and-such, but I don't think she really meant it."

So ask again. Get more detail. Seriously.

"We need to talk". Four words that seem to strike fear into the heart of most men. I, by contrast hear "we need to talk" and get excited. Cool, there's a good chance of exposed feelings in the next few minutes! 

Is that odd? Hell, I think it's the only sane response to those four words. Maybe she's angry with me: "we need to talk" is my chance to resolve that anger productively. Who wouldn't want that?

Someone called me a very private person last week and it amused me mightily. Of all the things I've been called in my life, "private" is probably the least apt. I do respect privacy, yes. But private myself? Nah. If I'm comfortable with you, it's no holds barred.

Getting comfortable is the kicker.  And that takes communication.

See, that's just it. It takes communication to even figure out how to communicate properly with any given person. Most people just start spewing words (to the extent they spew at all) with little or no idea how those words will be received.

There are four basic communication styles: passive, aggressive, passive-aggressive, and assertive. All but the last are toxic to some degree, either to the self or to others, but most of us have engaged in one or more of the first three, often habitually.

I know many passive communicators. They are terrified of giving offence, and so they speak softly; either minimize or actually stifle their opinions, no matter how deeply held; and allow others to dominate interaction.
There is no opportunity for growth with this communication style. It breeds depression and hopelessness and a feeling of invisibility.

I have found that the best way of drawing passive communicators out of their shell is to demonstrate unconditional support and gently encourage a deeper connection. Validating their emotion goes a long way towards this goal; they're not used to that.  I've been called a "walking safe space" and I think it's partly because of how well I can relate to passive communicators.

I tend to have trouble with aggressive communication. People who use this style are the bullies, the dominators...and often just as insecure as the passive doormats, sometimes more so. It's hard to maintain equilibrium when you feel as if you are under attack. Such people mistake volume for substance and go into any argument assuming they've won it already. That makes it rather difficult to argue at all...which is, of course, the intention.
My first instinct, loathing outright confrontation as I do, is to back down in the face of aggression. Often that's the right call: much of what seems to aggravate aggressive communicators is in fact not such of a much, and I refuse to devote my energies to fighting pointless battles.
I can be goaded to engage in situations where someone I care about is deemed worthless -- a common technique of aggressive communicators. And when I do, it's with a conciliatory tone but equally firm opposite stance. It takes a lot of mental effort to remain calm. The trick is to validate the emotion but reject the way it's expressed. Sometimes such nuance is impossible.
Aggressive communicators don't have any opportunity for growth, either, because nothing is ever their fault. They become trapped in a cycle of alienation of their own making.

We all hate the passive-aggressive types (while sometimes secretly admiring their handiwork). Bitter (as opposed to playful) sarcasm, body language that doesn't match their stated mood, and of course denying there is a problem when there clearly is one: all hallmarks of the passive-aggressive communicator.
These people are hard to engage, too. Again I try to validate their emotion, even if I don't understand it, and repudiate their chosen method of expressing it. I've found that unquestioned support does often defuse the aggressiveness, and the passivity is much easier for me to cope with. Again, though, mental energy. Lots of it. The boat can rock alarmingly from passive to aggressive and back. And of course passive aggressive people have trouble growing, because while they've mastered offloading resentment, they never actually address their issues behind it.

I strive to be the last kind, the assertive communicator. I don't always succeed:  sometimes I fall into passivity, or worse, passive-aggressiveness, myself.  Passivity can ensue in the face of particularly targeted aggression: accusations of my own worthlessness will still, sometimes, hit home. More commonly, passive-aggressiveness comes out when I feel angry, but also know that my anger is not justified. (In the interests of fair and honest communication: my anger is rarely justifiable.)

I am working hard on recognizing both my anger when it hits and its irrationality, and adjusting my communication accordingly. It's worth it. As "FreeAdviceHere" so eloquently said on Reddit this morning,

Radical honesty and connection - what seems like just pain is also in part learning to be more clear in your communications. Learning to speak to each other about things that often get taken for granted. Not always a pleasant process to get the hang of it, but can create an even deeper connection when we're motivated to say the scary things to each other.



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